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The Juran prescription :

Goonan, Kathleen Jennison.

The Juran prescription : clinical quality management / Kathleen Jennison Goonan ; foreword by A. Blanton Godfrey. - 1st ed. - San Francisco : Jossey-Bass Publishers, c1995. - xxiii, 229 p. ; 24 cm. - Joint publication in the Jossey-Bass health and management series .