Customer relationship management : concepts and technologies / Francis Buttle ; Stan Maklan
Material type:
TextPublication details: New York : Routledge, Taylor & Francis Group, 2019.Edition: 4th edDescription: xxiii, 444p. : ill. ; 25cmISBN: - 9781138498266
- 9781138498259
- HF5415.5 .B81
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Nyankpala Central Library General Stacks | HF5415.5 B81 (Browse shelf(Opens below)) | 1 | Available | NYK-0122041709 |
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| HF5415.2 Z31 Essentials of Marketing Research | HF5415.32 E11 Consumer behaviour : applications in marketing | HF5415.33.U6. M51 Consumer behavior : | HF5415.5 B81 Customer relationship management : | HF5415.5 C81 Customer service management in Africa : | HF5415.5 K81 Customer relationship management : | HF5415.5 K82 Customer relationship management : |
Revised edition of the authors' Customer relationship management, 2015.
Includes bibliographical references and index.
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