Services marketing : integrating customer focus across the firm / Alan Wilson ; Valarie A. Zeithaml ; Mary Jo. Bitner ; Dwayne D. Gremler
Material type:
TextPublication details: London : McGraw-Hill, 2021.Edition: 4th edDescription: xvii, 514p. : ill. ; 26cmISBN: - 9781526847805
- HD9980.5 .W31
| Item type | Current library | Call number | Status | Date due | Barcode | |
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Faculty of Education General Stacks | HD9980.5 W31 (Browse shelf(Opens below)) | Available | GRAD-032041730 |
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| HD9677.A35.G61 West African Diamonds, 1919-1983 : | HD9940.A2.F11 Fashion marketing | HD9940.A2 M51 Fashion promotion : | HD9980.5 W31 Services marketing : | HD9988.G43 K81 Service marketing in Ghana : | HE195.5.A35 T21 Transport Prices and Costs in Aftica | HE195.5.A35 T22 Transport Prices and Costs in Aftica |
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