Whitten, Jeffrey L. <br/><br/>
Systems analysis and design methods / 
Jeffery [i.e.Jeffrey] L. Whitten, Lonnie D. Bentley, Kevin C. Dittman. 
 - Sixth 
 - Boston :  McGraw-Hill Irwin,  c2004. 
 - xix, 780 p. :  ill. (some col.) ;  29 cm. +  1 CD-ROM (4 3/4 in.)