TY - BOOK AU - ED - TI - Front cover image for Nursing workload and patient care : understanding the value of nurses, the effects of excessive workload, and how nurse-patient ratios and dynamic staffing models can help Nursing workload and patient care : understanding the value of nurses, the effects of excessive workload, and how nurse-patient ratios and dynamic staffing models can help SN - 9780986838231, 0986838233 AV - RT86.75. N81 PY - 2012/// CY - Ottawa, Ont., PB - Canadian Federation of Nurses Unions, N1 - Message from the President of the CFNU Preface Executive summary Recommendations Introduction: evidence and inaction The history behind this project Nursing overload harms patients Nursing overload burdens nurses Health care systems issues: trouble starts in the emergency department Workload is the top issue for Canadian nurses today Managing nursing workload for safer, better care Dynamic shared decision-making staffing models: what, why and how? The financial benefits of improved nurse staffing: let's look at the big picture Patients need safe, quality care. nurses need solutions Recommendations References Appendix A. The Canadian Federation of Nurses Unions Workload Project Think Tank Appendix B. Nurses Unions Negotiators Meeting Appendix C. Roundtable meeting "A reality check on 'gaps' affecting today's health workplaces" Appendix D. Traduction du Message de la pršidente de la FCSII, Linda Silas Appendix E. Traduction du résumé et des recommandations ER -