Includes bibliographical references and index.

Supply chain management: an overview -- Global dimensions of supply chains -- Role of logistics in supply chains -- Distribution and omni-channel network design -- Sourcing materials and services -- Producing goods and services -- Demand management -- Order management and customer service -- Managing inventory in the supply chain -- Distribution - managing fulfillment operations -- Transportation - managing the flow of the supply chain -- Aligning supply chains -- Supply chain performance measurement and financial analysis -- Supply chain technology - managing information flows -- Strategic challenges and change for supply chains.