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1.
Your attitude is showing : a primer of human relations / Sharon Lund O'Neil, Elwood N. Chapman. by Series: Neteffect series. Job skills
Edition: 10th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, NJ : Prentice Hall, c2002
Availability: Items available for loan: SDD-UBIDS Library (1)Call number: HF5548.8 O51.

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2.
Technology and customer service : profitable relationship building / Paul R. Timm, Christopher G. Jones. by Series: NetEffect series
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005
Availability: Items available for loan: SDD-UBIDS Library (1)Call number: HF5415.4T31.

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3.
Speaking effectively : achieving excellence in presentations / John A. Kline. by Series: Neteffect series. Learning skills
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N. J. : Pearson/Prentice Hall, c2004
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Availability: Items available for loan: Faculty of Education (2)Call number: HF.5718.22.K41, ...

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