Business communication : process and product / Mary Ellen Guffey, Kathleen Rhodes, Patricia Rogin.
Material type:
TextPublication details: Toronto : Nelson Education, c2011.Edition: 6th Canadian edDescription: xxiv, 601, [102] p. : ill. ; 26 cmISBN: - 0176501592
- 9780176501594
- 651.7 22
- HF5718.3 G82 G81
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SDD-UBIDS Library General Stacks | HF5718.3G81 (Browse shelf(Opens below)) | Available | WA-041701001075 |
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| HF5718.3 B41 Communicating at work : | HF5718.3 F61 Student Workbook for Use with Communication in the Workplace | HF5718.3G81 Mary Ellen Guffey's essentials of business communication / | HF5718.3G81 Business communication : | HF5718.3G81 Essentials of business communication / | HF5718.3G82 Mary Ellen Guffey's essentials of business communication / | HF5718.3G82 Business communication : |
Includes bibliographical references and index.
Communicating in today's workplace -- Developing team, listening, and etiquette skills -- Communicating across cultures -- Writing process phase 1 : analyze, anticipate, adapt -- Writing process phase 2 : research, organize, compose -- Writing process phase 3 : revise, proofread, evaluate -- E-mail messages and memos -- Positive letters and messages -- Persuasive and marketing messages -- Negative messages -- Business report basics -- Informal business reports -- Proposals and formal reports -- Business presentations -- The job search, r�esum�es, and cover letters -- Interviewing and follow-up.
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