Stevenson, William J. <br/><br/>
Operations management  
William J. Stevenson. 
 - 10th ed. 
 - Boston :  McGraw-Hill,  2009 
 - 871 pages  ill. (some col.) ;  29 cm. +  1 CD-ROM (4 3/4 in.) 
 - The McGraw-Hill/Irwin series operations and decision sciences .