000			01839cam a2200397Ma 4500
001			ocn607485788
003			UDS
005			20170118115604.0
008			091211s2011 onca b 001 0 eng d
016			_a20099073366
020			_a0176501592
020			_a9780176501594
035			_a(OCoLC)607485788
040			_aLC _cLC _dLC _bEng
049			_aVP@A
050	1	4	_aHF5718.3 G82 _bG81
055		0	_aHF5718.3 _bG81
082	0	4	_a651.7 _222
092	0		_a651.7 G94b2
100	1		_aGuffey, Mary Ellen. _qKathleen Rohdes, Patricia Rogin
245	1	0	_aBusiness communication : _bprocess and product / _cMary Ellen Guffey, Kathleen Rhodes, Patricia Rogin.
250			_a6th Canadian ed.
260			_aToronto : _bNelson Education, _cc2011.
300			_axxiv, 601, [102] p. : _bill. ; _c26 cm.
504			_aIncludes bibliographical references and index.
505	0		_aCommunicating in today's workplace -- Developing team, listening, and etiquette skills -- Communicating across cultures -- Writing process phase 1 : analyze, anticipate, adapt -- Writing process phase 2 : research, organize, compose -- Writing process phase 3 : revise, proofread, evaluate -- E-mail messages and memos -- Positive letters and messages -- Persuasive and marketing messages -- Negative messages -- Business report basics -- Informal business reports -- Proposals and formal reports -- Business presentations -- The job search, r�esum�es, and cover letters -- Interviewing and follow-up.
650		0	_aBusiness communication.
650		0	_aBusiness writing.
650		0	_aBusiness communication _vCase studies.
650		0	_aEnglish language _xBusiness English.
650		0	_aBusiness communication _zCanada _vTextbooks.
700	1		_aRogin, Patricia, _d1958-
700	1		_aRhodes, Kathleen, _d1951-
942			_2lcc _cBK
999			_c4430 _d4430