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Customer relationship management : concepts and technologies / Francis Buttle ; Stan Maklan

By: Contributor(s): Material type: TextTextPublication details: New York : Routledge, Taylor & Francis Group, 2019.Edition: 4th edDescription: xxiii, 444p. : ill. ; 25cmISBN:
  • 9781138498266
  • 9781138498259
Subject(s): Additional physical formats: Online version:: Customer relationship managementLOC classification:
  • HF5415.5 .B81
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Item type Current library Call number Copy number Status Date due Barcode
Books Books Faculty of Education General Stacks HF5415.5.B81 (Browse shelf(Opens below)) 1 Available GRAD-032041710

Revised edition of the authors' Customer relationship management, 2015.

Includes bibliographical references and index.

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